We mainly serve customers in the United States, Canada, and Mexico, but we also offer worldwide shipping.

Your order will be carefully packaged and shipped from one of our US warehouses (CA or NJ)—we always select the warehouse closest to your address for faster delivery.

✅ Delivery Times:

• United States: 3–6 business days
  
• Canada: 4–7 business days
  
• Mexico: 7–10 business days
• Other: 7–12 business days
  

Once your order ships, you’ll receive an email with tracking information.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

All Rbrohant products are sold as new and covered by our standard manufacturer warranty. Please consult a qualified professional to make sure the merchandise you are purchasing is what you want and it will fit your specific field conditions. If you have any questions regarding a product, please contact us via email (support@rbrohant.com) for free assistance before your placing order.

We recommend that you open and inspect your items upon receipt, should you find any discrepancy or defect with your item, or if at any time you encounter any problems such as missing or defective parts please contact us(support@rbrohant.com) immediately. We will gladly send you the replacement parts.

NO CANCELLATIONS OR MODIFICATIONS WILL BE ALLOWED AFTER 24 HOURS OF ORDER PLACEMENT.

BEFORE RETURNING AN ITEM

To return any merchandise, you must request via email(support@rbrohant.com) from our support department with your order number and provide item(s) you wish to return.We will send you a pre-paid return label.

Please take pictures of the item and the packaging it came in and email this information along with a detailed description of the issue to support@rbrohant.com within 48 hours.

Please provide your order number in the subject field of the email for quicker processing. Replacements due to damages/shortages must be requested within 48 hours of your delivery. Unfortunately, after 48 hours we will not be able to file a claim due to the carrier’s claim restrictions, and it is assumed that all merchandise was received in good condition so you will be responsible for the cost of the replacement item(s). If you or your representative signs for the item indicating damages on the bill of lading, our Customer Service department must be notified within 10 business days of your delivery to receive your replacement item/items free of charge.

After 10 days, you will be responsible for the cost of replacement. If the merchandise has been installed, we will not be able to file a claim or provide a replacement.