OUR COMMITMENT TO QUALITY

Built for Elegance, Protected for Life

At RBROHANT, we design our bathroom collections to deliver lasting functional performance and timeless aesthetics. We stand firmly behind the precision and durability of our products, ensuring that your home investment is protected every step of the way.
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Lifetime Limited Warranty Collections

Exclusively for direct purchases from our official online shop. Covering core functional replacement parts and mechanisms.

HOW TO CLAIM WARRANTY SUPPORT

Follow these simple steps to request replacement parts for your RBROHANT bathroom product
  • Prepare Your Order Information

    Locate your Original Order Number (Order #) from our RBROHANT official online shop purchase confirmation.
  • Take Photos or Video

    Take a few clear photos or a short video showing the specific part and the issue.
  • Email Customer Support

    Send your details and media attachments directly to support@rbrohant.com.
  • Confirm Address & Receive Parts

    Once our team verifies your  order from our online shop, we’ll reach out to confirm your current shipping address and dispatch your genuine replacement parts right away.
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1-YEAR LIMITED WARRANTY COLLECTIONS

Exclusively for direct purchases from our official online shop. Backed by a 1-year coverage against manufacturing and structural defects.

frequently asked questions

Have questions? We’re here to help

1.Does the Lifetime Warranty cover full product replacements?

Our Lifetime Limited Warranty covers functional replacement parts and internal mechanisms (such as ceramic cartridges, shower valves, seals, and aerators) to restore your fixture to optimal working order, rather than replacing the complete unit.

2. Who is eligible for the RBROHANT warranty coverage?

Warranty coverage is offered exclusively to the original purchaser who bought directly from our official online shop (rbrohant.com). Proof of purchase (Order #) is required to validate coverage.

3. What is not covered under the warranty policy?

Our warranty does not cover issues caused by improper installation, misuse, harsh chemical cleaners, or normal cosmetic wear and tear. Additionally, products purchased through unauthorized third-party channels are excluded.

4. Do I need to pay for shipping when receiving replacement parts?

For approved warranty claims verified by our team, standard shipping for functional replacement parts is fully covered for customers within the contiguous United States.

5. How long does it take to process a warranty claim and ship parts?

Once you submit your order number along with photo or video evidence to support@rbrohant.com, our care team will review your claim within 1–2 business days and dispatch your replacement parts promptly.
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