Please inspect your order upon delivery. If an item is damaged, defective, or missing parts, contact us within 48 hours.
When emailing support@rbrohant.com, please include:
• Your order number
• Photos of the product and packaging
• A brief description of the issue
Damage or shortage claims must be submitted within 48 hours due to carrier claim requirements.
If damage is noted on the carrier’s bill of lading, please contact us within 10 business days to request replacement items at no charge. After this period, replacement costs may be the customer’s responsibility.
Merchandise that has already been installed may not be eligible for carrier replacement.