We primarily serve customers in the United States, Canada, and Mexico, with worldwide shipping available.
Orders ship from our U.S. warehouses in California or New Jersey, with the nearest location selected whenever possible.
Estimated delivery times
• United States: 3–6 business days • Canada: 4–7 business days • Mexico: 7–10 business days • Other regions: 7–12 business days
Tracking information will be emailed once your order ships.
Can I return my product?
We offer a 30-day return policy. Return requests must be submitted within 30 days of receiving your order.
Before ordering, please make sure the product is suitable for your installation. If you need assistance, contact support@rbrohant.com.
Orders cannot be canceled or modified more than 24 hours after placement.
To start a return, email support@rbrohant.com with your order number and the item(s) you wish to return. Our support team will provide return instructions and, if applicable, a prepaid return label.
What can I do if my item (or part of it) is damaged?
Please inspect your order upon delivery. If an item is damaged, defective, or missing parts, contact us within 48 hours.
• Your order number • Photos of the product and packaging • A brief description of the issue
Damage or shortage claims must be submitted within 48 hours due to carrier claim requirements.
If damage is noted on the carrier’s bill of lading, please contact us within 10 business days to request replacement items at no charge. After this period, replacement costs may be the customer’s responsibility.
Merchandise that has already been installed may not be eligible for carrier replacement.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We primarily serve customers in the United States, Canada, and Mexico, with worldwide shipping available.
Orders ship from our U.S. warehouses in California or New Jersey, with the nearest location selected whenever possible.
Estimated delivery times
• United States: 3–6 business days • Canada: 4–7 business days • Mexico: 7–10 business days • Other regions: 7–12 business days
Tracking information will be emailed once your order ships.
Can I return my product?
We offer a 30-day return policy. Return requests must be submitted within 30 days of receiving your order.
Before ordering, please make sure the product is suitable for your installation. If you need assistance, contact support@rbrohant.com.
Orders cannot be canceled or modified more than 24 hours after placement.
To start a return, email support@rbrohant.com with your order number and the item(s) you wish to return. Our support team will provide return instructions and, if applicable, a prepaid return label.
What can I do if my item (or part of it) is damaged?
Please inspect your order upon delivery. If an item is damaged, defective, or missing parts, contact us within 48 hours.
• Your order number • Photos of the product and packaging • A brief description of the issue
Damage or shortage claims must be submitted within 48 hours due to carrier claim requirements.
If damage is noted on the carrier’s bill of lading, please contact us within 10 business days to request replacement items at no charge. After this period, replacement costs may be the customer’s responsibility.
Merchandise that has already been installed may not be eligible for carrier replacement.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
One box was missing a piece and another piece was damaged. It was clearly opened and returned by someone because they left a pocket knife inside the box.
My new tiles have been installed already so I'm limited to 3 rought out holes. I love this, but could someone tell me if the hand held gets it's water from the same feed and just needs to be bolted to the tile? Or does it also need it's own water supply?
In love with this shower system! I wanted something beautiful and functional for our new bathroom! Both heads have great water pressure- they can’t be used at the same time but are both amazing on their own! Very pleased with my purchase.. my boyfriend put it together in less than an hour and seemed to have no trouble with it although he is pretty handy! Definitely recommend!
Highly recommended and worth the money, absolutely love my purchase. It it totally upgraded the appearance of my shower. Package arrived early, packed very well, and very easy to install.
Absolutely love this!! Got it for the kids shower and they can easily change the faucets on their own! I think I want one for my bathroom. Decent made and fairy easy to install. Looks beautiful!
Easiest install ever. Done in minutes. Looks and works great. Rainfall sits high enough that I was able to add a shower filter and still have plenty of room.
Current style and way to use. Both the shower and the hand held give a rain like water delivery. Hose is long enough to use when cleaning the entire tub.
Good system matching my other faucets in style. I like the combination of a rain shower head and a hand held shower with multiple jet settings. I purchased a second set for my other bathroom.
We have this same system in our master bath. We love it. When we have company, they always wanted to use our shower in our master bath. So we decided to upgrade the spare bath haha. We get a lot of compliments on the system. It’s beautiful and the pressure is awesome!! Husband said it was an easy install!