We primarily serve customers in the United States, Canada, and Mexico, with worldwide shipping available.

Orders ship from our U.S. warehouses in California or New Jersey, with the nearest location selected whenever possible.

Estimated delivery times

• United States: 3–6 business days
• Canada: 4–7 business days
• Mexico: 7–10 business days
• Other regions: 7–12 business days

Tracking information will be emailed once your order ships.

We offer a 30-day return policy. Return requests must be submitted within 30 days of receiving your order.

Before ordering, please make sure the product is suitable for your installation. If you need assistance, contact support@rbrohant.com.

Orders cannot be canceled or modified more than 24 hours after placement.

To start a return, email support@rbrohant.com with your order number and the item(s) you wish to return. Our support team will provide return instructions and, if applicable, a prepaid return label.

Please inspect your order upon delivery. If an item is damaged, defective, or missing parts, contact us within 48 hours.

When emailing support@rbrohant.com, please include:

• Your order number
• Photos of the product and packaging
• A brief description of the issue

Damage or shortage claims must be submitted within 48 hours due to carrier claim requirements.

If damage is noted on the carrier’s bill of lading, please contact us within 10 business days to request replacement items at no charge. After this period, replacement costs may be the customer’s responsibility.

Merchandise that has already been installed may not be eligible for carrier replacement.