- We encourage you to inspect the packaging of the item before you accept the item from the carrier. If the packaging or the item appears damaged when it arrives, you should take pictures of the damage and you may inform the carrier and refuse delivery.
- If your product is damaged at the time of receipt or defective within the applicable warranty period, Rbrohant Faucet Company will repair or replace your item at no charge.
- Products with quality problems can be refunded unconditionally.
- Email firstname.lastname@example.org to report an issue with an item. You may be required to submit photographs of the damaged or defective product and its packaging (the original packaging is required to facilitate a return unless it was damaged in transit and is unusable)
- Important Note About Freight Forwarders: If you decide to use your own freight forwarder to ship an item or if you export an items yourself or through another carrier, then Rbrohant will not be responsible for providing any replacement or refund for any damaged or defective items.
- Please allow 30 days for us to process your return and issue credit.
Overall I am happy with the purchase.
We have just installed our new bathtub faucet. So no long term opinion of it yet. First impression is that it’s beautiful! Solid and very well made. We love it.
The product fits beautifully with the full bathroom remodel and was easy to mount to the subfloor prior to tiling. I had a small issue with one of the connections but the company immediately responded and helped me! Great customer service!
We just did a bath remodel and picked this faucet for it’s simplicity and looks. We were very happy with the quality and it was very easy for our plumber to install.So far, we have not had a problem and even requested a slightly longer hose which we received very promptly. Highly recommend his tub filler over other pricey name brands.
Very solid product. Installed by a plumber who liked the quality of the product. Beautiful.